Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

Fierce dispute between Karen Grassle and Michael Landon during filming for ‘Little House on the Prairie’

Karen Grassle rose to prominence as Caroline Ingalls Wilder in Little House on the Prairie. People enjoyed this series so much that it is still being watched today.

Although most of the performers spoke about the fantastic vibe throughout filming, Karen spoke about a completely different atmosphere from her perspective.Little House is a classic show broadcast in over 100 countries and has never been removed from the airwaves since 1974. Because of their parts in the series, numerous actors have become well-known.Unfortunately, actor Michael Landon died in 1991, yet people remember him when they learn about this series.

Karen Grassle also created this series. She was born in 1942 and pursued an artistic career. After graduating, she travelled to London to study at the Royal Academy of Dramatic Arts before returning to the United States.

Life put Karen Grassle in the right location at the right moment. When the tryouts for the series were held, Karen was supposed to act on another project, but when she had to go to Los Angeles for that role, she couldn’t get tickets, and her agent called her and offered her a role in the series with Michael.

She later admitted that she was alone for her interview for the role of Caroline Ingalls. She also stated that everyone in the interview was exhausted because they had already cast everyone else. Yet, she was invited to go to the wardrobe after only a few lines.

Karen landed the part and admitted she was terrified of what was to come, but Landon always tried to make everyone on a set laugh and feel good. He was under a lot of stress. Karen determined that her character should be based on her mother’s life experience, which greatly aided her.

Although everyone enjoys filming, as the series grew in popularity, Karen felt she deserved more money because she is one of the main characters. This sparked a violent argument with her coworker Michael Landon. She said that Michael refused to pay her extra money when she asked to renegotiate the contract. This disagreement produced a schism in their relationship.

Karen did not talk publicly about the incident or the break in their friendship at the time, but the two exchanged a polite phone call before the actor died.

Cindy, Michael’s widow, stated that, despite his serious appearance, her husband was very passionate about his work, always came home smiling, and was a good father.

The other actors in Little House on the Prairie always claimed they had a great time on set, and Michael made everyone feel good and vital, no matter how significant or tiny their role was. Dean Butler, who played Landon, also had nothing but positive things to say about Michael and thought he was a true professional. Michael was attempting to make things more straightforward and pleasurable for everyone.

Michael also tried to ensure that the performers could return home in the evening and have dinner with their families. He believed that the key to success was to strike a balance between work and personal life.