Jennifer Jensen from Texas celebrated her 30th birthday in New Zealand, immersing herself in nature. She brought a raincoat that soaked through in heavy rain. She recorded a complaint video that unexpectedly went viral. The famous clothing brand had to respond, and they did it in a way that exceeded expectations
“I bought this ‘rain jacket’ a couple days ago,” she started the video, revealing she had purchased the jacket specifically for its supposed waterproof capability, “I’m 100% sure that it’s raining outside, and I’m soaking wet.”
Pausing to showcase the picturesque scenery of New Zealand, she conveyed that her intent wasn’t to seek a refund. Instead, she had a unique request for the brand, “redesign this raincoat to make it waterproof and express deliver it up to the top of Hooker Valley Lake in New Zealand where I will be waiting.”
The complaint video quickly went viral, reaching over 11.6 million views and numerous comments. Audience pointed out the conspicuous silence from the famous clothing brand. However, the brand’s silence was broken with an epic marketing video.
In response, the brand shared a video on their TikTok page, revealing a staff member (skiier Jossi Wells in disguise) retrieving a red jacket from a local store in New Zealend. The video then showcased the employee boarding a helicopter to meet Jensen and deliver her new jacket.
The caption read, “We were busy express delivering Jenn her jacket at the top of the mountain. Thanks for the help, Jossi!” This post garnered over 4 million views and thousands of comments, including a delighted response from Jensen, “You guys definitely came through for me. We’ll give the new jacket a shot on my next rainy day hike,” she expressed.
Jennifer said she doesn’t understand why the first jacket didn’t function properly and wondered if it was just a ’one-time product malfunction’. “I made that short video thinking only my best friend would see it because I didn’t have a lot of followers at the time. I never imaged it would go viral and I didn’t post it expecting it would get any traction,” she said.
“I’m not an influencer and never set out to be one. I was just trying to make an unfortunate situation funny and lighthearted. I’m glad the company reached out to make amends for the customer experience let-down. It was a very fun and unexpected adventure.”
Later, Jennifer shared that she had already tested the new jacket on a rainy day, and it kept her dry for 8 miles.
This video has won the hearts of people worldwide. But even small companies can approach service with passion and pleasantly surprise their customers.
My Husband Argued with Me and Said He Would Live In the Garage – I Filed for Divorce After Entering There Unannounced One Day
For months, my husband had been distant, slipping away like a stranger in our own home. One day, we argued, and he moved into the garage. But his late nights and cold silence gnawed at me. When I finally stepped into that garage unannounced, I uncovered a betrayal far worse than I imagined.
Jake and I had only been married four years when everything started falling apart.
A worried woman in a kitchen | Source: Midjourney
A worried woman in a kitchen | Source: Midjourney
For the past two months, it felt like all we did was fight and bicker.
He couldn’t even meet my gaze across our kitchen table. The morning light would stream through our windows, catching the dust motes in its beam, and he’d stare right through them, through me, like I was already gone.
“Pass the salt?” he’d mumble, eyes fixed on his plate.
Breakfast on a table | Source: Pexels
Breakfast on a table | Source: Pexels
“Here.” I’d slide it across, our fingers never touching.
When had we become such strangers? The Jake I married used to grab my hand at every opportunity. He used to pull me close and kiss my temple while I cooked.
Now the kitchen felt as vast as an ocean between us.
A serious woman sitting at a kitchen table | Source: Midjourney
A serious woman sitting at a kitchen table | Source: Midjourney
Two months of this slow torture. Two months of him coming home late, of whispered phone calls that stopped when I entered the room, of shoulders tensing when I tried to touch him.
The garage became his sanctuary, his workshop where he’d tinker with his projects late into the night. At least, that’s what he claimed.
I tried to talk to him about it. God knows I tried.
A woman sitting on a sofa looking worried | Source: Midjourney
A woman sitting on a sofa looking worried | Source: Midjourney
“Can we discuss what’s happening with us?” I’d ask, trying to keep my voice steady.
“Nothing’s happening,” he’d reply, already turning away. “I’m just busy with work.”
But work didn’t explain the lingering scent of unfamiliar perfume on his clothes, or the way his phone would buzz constantly during dinner.
A woman staring at someone during dinner | Source: Midjourney
A woman staring at someone during dinner | Source: Midjourney
Work didn’t explain the mysterious receipts from restaurants we’d never visited together, or the way he’d changed his phone’s password after four years of sharing everything.
One night, I couldn’t take it anymore. The silence was suffocating me.
“Are you seeing someone else?” The words tumbled out before I could stop them, my voice barely above a whisper in our too-quiet living room.
A woman speaking to a man in a living room | Source: Midjourney
A woman speaking to a man in a living room | Source: Midjourney
“What?” Jake’s face hardened, muscles tightening along his jaw.
“You heard me. All the texts you keep getting on your phone, the changed password—”
“Did you try to snoop through my phone?” He scooted back and glared at me. “How dare you!”
“I was worried!” I snapped. “You’ve been so distant, and you never want to talk. It’s like—”
“Like I have a clingy, paranoid wife!” He exhaled sharply and stood.
A man standing in a living room | Source: Midjourney
A man standing in a living room | Source: Midjourney
“I think I need some space,” he muttered. “I’ll stay in the garage for a while.”
I waited for more. For an explanation, a denial, anything. But he just stood there, keys jingling in his pocket as he shifted his weight from one foot to the other.
“Fine,” I said, the word tasting like ash in my mouth.
If he wouldn’t fight for us, I wouldn’t beg. Not anymore.
A woman staring at someone | Source: Midjourney
A woman staring at someone | Source: Midjourney
The days that followed were a blur of empty rooms and silence. Jake moved the spare bed into the garage and some other small furniture items.
He then became a ghost. He left before dawn and returned long after I’d gone to bed.
The sound of his car in the driveway would wake me, and I’d lie there, staring at the ceiling, wondering where he’d been. Who he’d been with.
A woman lying awake in bed | Source: Midjourney
A woman lying awake in bed | Source: Midjourney
Sarah, my best friend, tried to help.
“Maybe it’s just a rough patch,” she suggested over coffee one morning. “Have you thought about counseling?”
I laughed bitterly. “Can’t go to counseling if your husband won’t even look at you.”
“You deserve better than this, honey,” she said, reaching across the table to squeeze my hand. “You know that, right?”
A woman speaking to someone | Source: Midjourney
A woman speaking to someone | Source: Midjourney
Did I? After weeks of Jake’s coldness, I wasn’t sure what I deserved anymore.
Until one night, something inside me snapped.
I heard his car pull up at midnight. The garage door opened and closed. I lay in bed, wondering, as I always did, about what he’d been up to.
That night, I decided to find out.
A determined-looking woman in a bedroom | Source: Midjourney
A determined-looking woman in a bedroom | Source: Midjourney
I padded down the hallway and stopped outside the door leading from the house into the garage.
The door creaked as I pushed it open. It was dark inside. I stepped onto the cool concrete floor, my hand sliding along the wall until I found the light switch.
As my finger slid onto the switch, I heard a whisper behind me.
A woman’s finger on a light switch | Source: Midjourney
A woman’s finger on a light switch | Source: Midjourney
I flipped the switch and whirled around.
There, illuminated by the single bulb hanging from the ceiling, was the reason for my ruined marriage.
Jake wasn’t alone. A woman lay curled against his chest, both of them wrapped in the plaid blanket we used to share during movie nights before everything fell apart.
A wrinkled plaid blanket on a bed | Source: Midjourney
A wrinkled plaid blanket on a bed | Source: Midjourney
The woman screamed. Jake stirred, blinking up at me groggily.
She was pretty, I noticed absently. Younger than me. Of course, she was.
“Get out.” My voice was low, dangerous, and unfamiliar even to my own ears.
The woman scrambled up, clutching the blanket to her chest like a shield.
A shocked woman covering herself with a blanket | Source: Midjourney
A shocked woman covering herself with a blanket | Source: Midjourney
“Dana, wait,” Jake called out as she fled into the night.
Dana glanced back over her shoulder, but she didn’t stop. Jake turned to me then, fury glittering in his eyes.
“You have some nerve—”
“How dare you!” I shouted, my voice echoing off the walls.
A woman shouting | Source: Midjourney
A woman shouting | Source: Midjourney
“Instead of just admitting you were having an affair, you go behind my back, and bring your mistress into our home!” I clenched my hands into fists as I trembled with fury. “I’m filing for divorce, and I want you out of here. Now!”
He scoffed, running a hand through his disheveled hair.
“You’re the one leaving, not me.” His lips curved into a cruel smirk. “This house belongs to my grandfather. You have no right to it.”
A smug man standing in a garage | Source: Midjourney
A smug man standing in a garage | Source: Midjourney
The words hit me like a physical blow. All these years, I thought we’d built this life together. Every mortgage payment, every home improvement project, every dream we’d shared about our future here.
The garden we’d planted together, the walls we’d painted, the memories we’d made. And now he was tossing me aside like I meant nothing.
“You’ve been planning this,” I realized, my voice shaking.
A woman staring at someone in disbelief | Source: Midjourney
A woman staring at someone in disbelief | Source: Midjourney
“How long? How long have you been waiting to throw me out?” I demanded.
“Does it matter?” He stood up, towering over me. “It’s over. Just accept it.”
I grabbed my keys and fled, tears blurring my vision as I drove to Sarah’s house. She opened the door without a word, pulled me into a hug, and let me cry myself to sleep on her couch.
A woman curled up on a sofa | Source: Pexels
A woman curled up on a sofa | Source: Pexels
The next morning, my eyes were swollen and my head was pounding, but my mind was clear. I picked up my phone and dialed a number I knew by heart.
“Hello, James?” I said when Jake’s grandfather answered. “I need to tell you something.”
James had always treated me like his own granddaughter. He’d been there at our wedding, beaming with pride. He’d helped us move in, sharing stories about the house’s history, about how he’d raised Jake’s father there.
I told him everything.
A woman speaking on her cell phone | Source: Midjourney
A woman speaking on her cell phone | Source: Midjourney
How Jake had pulled away, how he’d moved into the garage, how he’d betrayed our marriage vows, and finally, how he’d turned the tables on me when I tried to kick him out.
The silence that followed felt endless.
Finally, James spoke, his voice thick with emotion. “A worthy man is one who is faithful to his wife and takes care of her. And if my grandson did this to you, then he is not a worthy man!”
A sad woman making a phone call | Source: Midjourney
A sad woman making a phone call | Source: Midjourney
“I’m so sorry,” I whispered. “I never wanted to come between you and Jake.”
“You didn’t,” James said firmly. “He did this himself. Give me a day to handle this.”
Three days later, I was back at home, searching the internet for divorce lawyers, when Jake burst into the house, face red with rage.
“What did you do?” he yelled.
A furious man yelling at someone | Source: Midjourney
A furious man yelling at someone | Source: Midjourney
I didn’t flinch. Instead, I held up the document I’d been waiting to show him. The deed to our house, now my house.
“Your grandfather transferred the house to me,” I said, my voice steady and cool. I pointed to the front door, my heart pounding against my ribs. “You and your mistress can leave. Now.”
Jake stared at me, mouth opening and closing like a fish out of water. “He can’t do that. This is my inheritance!”
A man gasping in disbelief | Source: Midjourney
A man gasping in disbelief | Source: Midjourney
“Was your inheritance,” I corrected him. “Your grandfather believes in loyalty, Jake. Something you seem to have forgotten.”
I watched as the reality of his situation sank in. He was the one being kicked out. He was the one with nowhere to go.
“I’ll give you an hour to pack your things. If you aren’t out by then, and if you try anything, I’m calling the cops.”
A determined woman standing in a living room | Source: Midjourney
A determined woman standing in a living room | Source: Midjourney
He stormed out. 45 minutes later, I listened to his car tires squeal as he angrily drove away. I finally let out the breath I’d been holding.
The house felt different now. Bigger. Lighter. Or maybe I was the one who felt lighter, free from the weight of Jake’s betrayal.
I walked through each room, running my fingers along the walls we’d painted together, looking at the life we’d built through new eyes.
A home interior | Source: Pexels
A home interior | Source: Pexels
Sarah came over that evening with a bottle of wine and takeout.
“To new beginnings,” she said, raising her glass.
I looked around at my house and smiled.
Here’s another story: Three years after abandoning Sophie and their newborn twins, Jake shows up unannounced, smug, and unapologetic. He isn’t back to reconnect or make amends — he wants something. As his true motives unravel, Sophie realizes this visit could change everything… and not for the better.
This work is inspired by real events and people, but it has been fictionalized for creative purposes. Names, characters, and details have been changed to protect privacy and enhance the narrative. Any resemblance to actual persons, living or dead, or actual events is purely coincidental and not intended by the author.
The author and publisher make no claims to the accuracy of events or the portrayal of characters and are not liable for any misinterpretation. This story is provided “as is,” and any opinions expressed are those of the characters and do not reflect the views of the author or publisher.
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