When an entitled customer humiliated me and hurled her drink at my face in front of everyone, she thought I’d take it lying down. What happened next was a lesson in why one should never underestimate someone in an apron.
The moment I stepped into the health food store that morning, the scent of fresh produce and herbal teas hit me like a wave. I breathed it in, savoring the familiar aroma that had become a part of my daily routine over the past year. As I tied my apron around my waist, I couldn’t shake the feeling that today was going to be different somehow…
“Hey, Grace! Ready for another exciting day of juice-making?” My coworker, Ally, called out from behind the counter.
I laughed, shaking my head. “You know it! Gotta keep those entitled customers happy, right?”
But as I said those words, a knot formed in my stomach. There was one customer in particular who always seemed to go out of her way to make our lives miserable.
We called her “Miss Pompous” behind her back, a fitting name for someone who acted like she owned the place every time she walked through the door.
I tried to push thoughts of her aside as I started my shift. I needed this job, not just for me, but for my family.
My widowed mother’s medical bills weren’t going to pay themselves, and my younger sister was counting on me to help with her college expenses. This job was my lifeline, and I couldn’t afford to lose it.
As I wiped down the juice bar, Ally leaned in close. “Heads up,” she whispered. “Miss Pompous just pulled into the parking lot. Brace yourself.”
My heart sank. “Great! Just what I needed to start my day.”
The bell above the door chimed, and in she walked, her designer heels clicking against the floor like a countdown to disaster.
Miss Pompous strutted up to the counter, her nose so high in the air I was surprised she could see where she was going. Without so much as a “hello,” she barked her order at me.
“Carrot juice. Now.”
I bit my tongue, forcing a smile. “Of course, ma’am. Coming right up.”
As I started juicing the carrots, I could feel her eyes boring into me, watching my every move like a hawk. The pressure was so intense that my hands started to shake slightly as I worked.
Finally, I handed her the freshly made juice. “Here you go, ma’am. Enjoy your drink!”
She snatched it from my hand and took one sip. Her eyes widened in disgust and her mouth curled into a sneer.
“Uh-oh, looks like someone’s about to unleash their inner drama llama!” I thought.
Before I could even react, Miss Pompous THREW the entire contents of the cup directly AT MY FACE.
The cold liquid splashed across my cheeks, dripping down my chin and soaking into my apron. I stood there in stunned silence, unable to process what had just happened.
“What is this watered-down garbage?” she screeched, her voice echoing through the store. “Are you trying to poison me?”
I blinked, wiping juice from my eyes. “I… I don’t understand. It’s the same recipe we always use.”
“It’s disgusting! Make it again, and this time, use your brain!”
My cheeks burned with humiliation as I felt the eyes of every customer in the store on me. Tears threatened to spill over, but I refused to let her see me cry.
“Is there a problem here?” My manager, Mr. Weatherbee, suddenly appeared beside me, his brows furrowed in concern, though I couldn’t tell if it was for me or for the prospect of losing a customer.
Miss Pompous turned her venom on him. “Your incompetent employee can’t even make a simple juice correctly! I demand a refund and a free replacement!”
To my horror, Mr. Weatherbee immediately began apologizing profusely. “I’m so sorry for the inconvenience, ma’am. Of course, we’ll remake your juice right away, free of charge.”
He then turned to me. “Grace, please be more careful next time. We can’t afford to upset our valued customers.”
My jaw dropped. “But sir, I—”
He cut me off with a sharp look. “Just get the carrots from the fridge, Grace, and help me remake the juice.”
Miss Pompous smirked at me, her eyes gleaming with satisfaction. In that moment, I felt smaller than the carrot peelings in the compost bin.
For a split second, I contemplated ripping off my apron and storming out, never to return.
But then, like a snapshot, my mom’s tired smile and my sister’s hopeful eyes flashed through my mind. I needed this job. I couldn’t let them down, not when they were counting on me.
So, with a heart hardening like steel, I stood my ground.
I forced myself to meet Miss Pompous’s gaze, refusing to buckle under the weight of her contempt. This entitled woman thought she could buy someone’s dignity with her money, that she could stamp out someone’s self-worth just because she was rich.
Well, not this time.
I wasn’t going to let it slide anymore. I wasn’t a doormat, and I sure as hell wasn’t going to let my dignity be trampled on without consequence.
You know how they say you fight fire with fire? Well, this was it. A plan began to brew in my mind, bold and risky… but oh so satisfying!
As Mr. Weatherbee turned his back to the juicer and stepped away, answering a call on his cell phone, I made my move.
I casually reached into the fridge behind the counter, my fingers bypassing the neat, uniform carrots until they closed around the biggest, ugliest carrot I could find.
It was gnarled and tough… exactly what I needed.
I locked eyes with Miss Pompous, making sure she was watching.
“One moment, please,” I said, my voice sickly sweet. “I’ll make sure this juice is “perfect” for you.”
Miss Pompous watched with narrowed eyes as I fed it into the juicer.
The machine groaned and sputtered, struggling with the oversized vegetable. Juice began to spray everywhere across the counter, onto the floor, and most satisfyingly, all over Miss Pompous’s designer purse that she’d carelessly left too close to the danger zone.
Her shriek of horror was music to my ears.
“My bag!” she wailed, snatching it up and futilely trying to wipe away the orange stains. “You stupid girl! Look what you’ve done!”
“Oh no! I’m so sorry, ma’am. It was an accident, I swear.”
Her face turned an impressive shade of purple. “Accident? You deliberately ruined my three-thousand-dollar purse! I demand compensation! Where the heck is your manager?”
I could feel laughter bubbling up inside me, threatening to burst out. Struggling to keep a straight face, I gestured vaguely towards a group of customers browsing the aisles.
“I think I saw him helping someone over there,” I said, my voice wavering slightly with suppressed mirth.
As Miss Pompous turned to look, I took the opportunity to slip away, ducking behind the stockroom door.
From my hiding spot, I watched as she gave up waiting and stormed out of the store, clutching her dripping bag close to her chest, leaving a trail of carrot juice in her wake.
The bell above the door jangled violently as she slammed it behind her.
I let out a sigh of relief, but the knot in my stomach told me this wasn’t over. Miss Pompous wasn’t the type to let something like this go. I knew she’d be back, and next time, she’d be out for blood.
The next morning, I arrived at work with a swirl of dread churning in my stomach.
Barely an hour into my shift, Miss Pompous burst through the door like a storm cloud, making a beeline for the counter.
“Where is the owner?”
Before I could answer, Mr. Weatherbee emerged from the back room, his face pale. “Mrs. Johnson? Is there a problem?”
“I want to speak to the owner. Now!” she snapped.
As if on cue, the owner, Mr. Larson, appeared. He was a kind-faced man in his sixties.
“I’m the owner,” he said calmly. “What seems to be the problem?”
Miss Pompous launched into a tirade, her voice growing shriller with each word. “Your incompetent employee ruined my expensive purse yesterday! I demand she be fired immediately, and I expect full compensation for my loss!”
Mr. Larson listened patiently. When she finally ran out of steam, he simply said, “I see. Well, let’s take a look at the security footage, shall we?”
My heart skipped a beat. I’d forgotten about the cameras. Oh no.
We all gathered around the small monitor in Mr. Larson’s office. As the footage played, showing Miss Pompous throwing juice in my face and my subsequent “accident” with her purse, the room fell silent.
Finally, Mr. Larson turned to Miss Pompous. “Ma’am, I’m afraid I can’t offer you any compensation. What I see here is an unfortunate accident that occurred after you assaulted my employee. If anyone should be considering legal action, it’s us.”
Miss Pompous’s jaw dropped. “But… but my purse!”
“I suggest you leave now, Mrs. Johnson. And please don’t return to this establishment. We reserve the right to refuse service to anyone who mistreats our staff.”
With a final glare of pure hatred in my direction, Miss Pompous stormed out, the bell over the door clanging violently in her wake.
As soon as she was gone, Mr. Larson turned to me, his eyes twinkling. “Well, Grace, I hope it was just an accident.”
“Yes, sir. It was! Why would I intentionally ruin a customer’s belongings?” I lied.
Mr. Larson nodded and walked away. As I hurried back to the juice bar, Ally gave me a high five. “Way to go, Grace! You stood up to the wicked witch!”
I laughed, feeling lighter than I had in months. “Yeah, I guess I did.”
Well, that was justice served, with a side of carrot juice! Sometimes, what goes around comes around in the most unexpected ways. And let me tell you, it tastes pretty sweet.
That night, as I recounted the story to my mom and sister over dinner, I realized something important: standing up for myself hadn’t just taught Miss Pompous a lesson, it had reminded me of my own worth.
So, have you ever dealt with entitled people like Miss Pompous? I’d love to hear your stories in the comments. After all, we’ve all got to stick together against the “Karens” of the world, right?
Man Finds a Smashed Phone on the Roadside—When He Inserts the SIM Card Into His Own Phone and Calls ‘Daughter,’ His Heart Stops
They usually say curiosity got the cat, but in my situation, it helped a desperate family find the help they had needed for a long time. My curiosity on the day I found that broken phone also ended up leading to a happy life I never anticipated.
It was a crisp morning when I stepped out of my house, the autumn air cool against my face. My mother, Helen, had already started breakfast, and like every morning, I was on my way to the bakery to pick up fresh rolls for her. Little did I know that this was going to be a very eventful day for both of us.
A man and his mother | Source: Midjourney
It was my mother’s and my little tradition to have breakfast together—something that made our small world feel stable. You’re probably wondering why a 30-year-old successful man would live with his mother.
See, I never knew my father. He’d abandoned my mother when she told him about her pregnancy. So my mother was as lonely as I was, and to prevent that, we decided to live together.
A man living with his mother | Source: Midjourney
What about my romantic life, you ask? Well, I’m not exactly a social butterfly—never have been. My lack of conventional good looks also means that dating has always been a struggle, and I’d long given up trying. Instead, I poured myself into my programming work, spending my days coding and my nights tinkering with gadgets.
That morning, as I strolled down the sidewalk, my sneaker scuffed against something hard. I looked down and saw it—a phone, its screen shattered like a spiderweb, lying in the grass just off the curb.
A broken phone | Source: Midjourney
With my curiosity piqued, I picked it up. The casing was dented, the back partially peeled off, as if it had been run over by a car. It wasn’t a model worth much—an older keypad phone, the kind you only saw in hands that couldn’t afford better.
I turned it over in my hand, seeing an interesting challenge. “Maybe I can fix it,” I murmured.
Slipping it into my pocket, I continued to the bakery, but the phone was on my mind the entire time. It wasn’t just the damage—it was the way it was just lying there, abandoned, as if someone had discarded it in a hurry.
A man at a bakery | Source: Midjourney
By the time I arrived back home, I had forgotten about the broken phone tucked into my pocket. My mom and I had the delicious breakfast she prepared before we set about our Saturday. Remembering the broken phone, I pulled out my own and removed its SIM card.
If the old phone was dead, maybe the SIM card inside still worked, I thought. I carefully slid it into my backup phone and powered it on. A list of contacts appeared. Most were hospitals, schools, and emergency services. Only one number was marked as a favorite—”Daughter.”
A man looking at his phone | Source: Midjourney
Something tightened in my chest. Who had lost this phone? And why did it seem like the only person they truly cared about was this “Daughter”? On impulse, I dialed the number. It rang once. Then twice.
A small, excited voice eventually answered. “Mom?!”
My breath caught. “I—no, I’m not your mom. I’m sorry for calling,” I quickly replied, ready to drop the call, but the next thing the little girl said made me pause.
“Where is she?” Her voice wavered slightly.
A worried man on a call | Source: Midjourney
“Um, I’m sorry, but I don’t know,” I admitted. “I found a broken phone and used its SIM card. Who are you?” I asked curiously, sensing that something was wrong.
The girl hesitated. “Julie. My mom went to the store yesterday and didn’t come back,” she revealed, her voice cracking with emotion.
A cold feeling spread through me. “Julie, where’s your dad, grandma, or anyone I can speak to?”
“I don’t have a dad,” she said softly. “Or a grandma. Just Mom.”
I swallowed. “Do you know where you live?”
“Independence Street. Building seven, apartment 18.”
A rundown apartment building | Source: Midjourney
My hands gripped the phone tighter. “Okay, Julie, are you okay? Are you alone right now?”
“Yes, I’m okay and alone,” she whispered. “But my legs don’t work. I can’t leave.”
I stood abruptly. “Your legs—what do you mean?”
“I have a wheelchair,” she said simply. “But it’s hard to move with no one around to help me. I’m scared.”
I didn’t hesitate as my protective instincts kicked in. “Julie, listen carefully. My name is Alan, and I’m coming to get you. I’ll be there soon, okay?”
“Okay,” she replied weakly before I dropped the phone.
A little girl on a call | Source: Midjourney
My mother, who had been listening, immediately grabbed her coat. “You’re not going alone,” she said firmly. “If there’s a child in trouble, we need to help.”
This wasn’t how I had imagined spending my weekend, but it felt like the right thing to do. Finding that phone when I did was fate. We caught a cab and arrived at the apartment complex in less than fifteen minutes.
It was a run-down building, the kind with flickering hallway lights and mailboxes stuffed with overdue bills.
I held my breath as I knocked on Apartment Eighteen, uncertain of what I’d find.
A man about to knock on a door | Source: Midjourney
A soft, hesitant voice came through the door. “Who is it?”
“It’s Alan,” I said. “I spoke to you on the phone.”
She replied, “The door’s open. Come in.”
The door creaked when I pushed it open just a few inches. A tiny and frail little girl, no older than six or seven, peered up at me from a wheelchair in the makeshift living room. Her hair was unkempt, her face pale and full of sadness, and she looked at me with tired, wide eyes.
My heart clenched.
A frail sad girl | Source: Midjourney
“Will you find my mom?” she asked, her voice trembling, tears in her eyes.
At that moment, I understood that the journey ahead would uncover truths I wasn’t ready to face, but it was too late to turn back now.
So I knelt in front of her and said, “We will, I promise. But first, let’s make sure you’re okay. Do you have food?”
She shook her head. “I ate a sandwich yesterday. That was the last one.”
“I’ll go find something in a bit,” I comforted her.
Taking a breath of resignation, I asked, “Julie, what’s your mom’s name?”
“Victoria,” she said softly. “She never leaves me alone this long.”
That only made my anxiety worse.
A anxious man | Source: Midjourney
“She is the best mom ever and usually returns when she goes out to run errands, but this time, she didn’t. I tried calling her, but her number didn’t go through. None of the neighbors would come to check on me because people here keep to themselves,” the little girl confessed.
My heart ached, and my mind raced. I realized that this wasn’t a simple case. Something was terribly wrong. Julie’s mother had gone missing, and now she was alone, in a wheelchair, unable to move properly, with no one to rely on.
A sad little girl in a wheelchair | Source: Midjourney
But we were here now, so I said, “I’m going to look for food. My mom, Helen, will stay here with you, okay?”
“Okay,” Julie replied.
When I returned, my mother quickly prepared food for the little girl, who scarfed it down hungrily as we sat together. I knew we couldn’t waste time. We needed to find Victoria as soon as possible.
Whipping out my phone, I searched online, checking news reports, and my stomach dropped when I found it: a woman had been hit by a Ford yesterday on Parkova Street. She was in critical condition at a local hospital.
A woman in a hospital | Source: Midjourney
I called immediately but had to ring more than once to get through the busy line.
“Yes,” the nurse who answered confirmed after I explained who I was and that I was with Victoria’s worried daughter. “She was admitted yesterday. She’s stable now but unconscious. We couldn’t reach any family.”
My chest tightened. “I’m coming,” I said without bothering to wait for a response.
My mother and I decided it would be best if we dropped Julie off at our apartment while we went to confirm whether the patient at the hospital was really her mother.
A nice apartment building | Source: Midjourney
We had to reassure Julie that she was safe with our friendly neighbor, Maureen, who gladly offered to watch her in our absence.
When Helen and I got to the hospital, I explained everything to the staff. The nurse hesitated but eventually said, “She just regained consciousness. She’s very weak, and her condition is still quite serious, but I’ll try talking to her about everything. Maybe she’ll want to see you.”
When the nurse returned, she had a hopeful smile. “She’s willing to see you, but please don’t take too long. She needs her rest.”
A happy nurse | Source: Midjourney
We entered her room cautiously. Victoria was pale, her face bruised. Her eyes fluttered open when I stepped closer.
“Who…?” she rasped.
“My name is Alan, and this is my mother, Helen,” I said gently. “I found your phone, and I spoke to Julie. She’s waiting for you.”
Tears welled in her eyes. “Julie… is she okay?!”
I nodded. “She’s scared, but she’s alright. She’s been waiting for you to come home.”
Victoria turned away, guilt written all over her face. “I never wanted this.”
An upset woman | Source: Midjourney
I pulled up a chair. “Victoria, what happened?”
She swallowed. “I was hit on my way to get medicine for Julie. She has a condition… I’ve been trying to save up for surgery, but it’s impossible. I have no family. I was adopted as a child—no relatives, no safety net. I’m an orphan. It’s just been me and Julie for as long as I can remember.”
My heart ached for her.
“We weren’t supposed to be in this situation. After I divorced Julie’s abusive father, I was left with nothing, and I’ve been struggling ever since. My ex-husband and his family won’t help me, and I didn’t know who else to turn to.”
A mean-looking man | Source: Midjourney
She continued, her voice shaking. “I never wanted Julie to feel abandoned, but I was too scared to reach out for help. I thought if I kept quiet about our situation, maybe no one would find out how I’d failed as a parent.”
“I couldn’t afford a car, so I walked everywhere. Last night, I was hurrying home when the accident happened. I was so scared when I came to, not for myself, but because I knew Julie was alone,” she revealed.
An upset woman | Source: Midjourney
I exhaled, gripping the arms of my chair. “You’re not alone anymore.”
Her gaze lifted, wary but hopeful.
I made a decision right then. “I’ll help you. Julie deserves a chance.”
I reached out to some contacts, and with the help of donations and a specialist, we arranged for Julie to have surgery. It was a long process, but one that changed everything.
A little girl ready for surgery | Source: Midjourney
Months later, I watched as Julie took her first steps. It was shaky, and she clung to my hand, but she was walking! Victoria, who had fully recovered, stood beside me, tears streaming down her face. She turned to me, her voice barely above a whisper. “I don’t know how to thank you.”
“You don’t have to,” I said.
A man and woman talking | Source: Midjourney
We became something more than just strangers who had crossed paths. Over time, Julie and I grew close, and my bond with her mother deepened because of the love we had for her. Eventually, our relationship turned into something deeper.
I never expected to have a family, but now, standing beside the woman I’d fallen in love with and married, and the little girl whom I had saved and adopted, I realized I had found one.
And I wouldn’t trade it for anything.
A happy family | Source: Midjourney
Here’s another story to keep you entertained. When Charlotte’s fiancé failed to arrive on their wedding day, her world shattered into a million pieces. Finding strength in her friends and family, she made the most of the occasion and found something unexpected.
This work is inspired by real events and people, but it has been fictionalized for creative purposes. Names, characters, and details have been changed to protect privacy and enhance the narrative. Any resemblance to actual persons, living or dead, or actual events is purely coincidental and not intended by the author.
The author and publisher make no claims to the accuracy of events or the portrayal of characters and are not liable for any misinterpretation. This story is provided “as is,” and any opinions expressed are those of the characters and do not reflect the views of the author or publisher.
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