When an entitled customer humiliated me and hurled her drink at my face in front of everyone, she thought I’d take it lying down. What happened next was a lesson in why one should never underestimate someone in an apron.
The moment I stepped into the health food store that morning, the scent of fresh produce and herbal teas hit me like a wave. I breathed it in, savoring the familiar aroma that had become a part of my daily routine over the past year. As I tied my apron around my waist, I couldn’t shake the feeling that today was going to be different somehow…
“Hey, Grace! Ready for another exciting day of juice-making?” My coworker, Ally, called out from behind the counter.
I laughed, shaking my head. “You know it! Gotta keep those entitled customers happy, right?”
But as I said those words, a knot formed in my stomach. There was one customer in particular who always seemed to go out of her way to make our lives miserable.
We called her “Miss Pompous” behind her back, a fitting name for someone who acted like she owned the place every time she walked through the door.
I tried to push thoughts of her aside as I started my shift. I needed this job, not just for me, but for my family.
My widowed mother’s medical bills weren’t going to pay themselves, and my younger sister was counting on me to help with her college expenses. This job was my lifeline, and I couldn’t afford to lose it.
As I wiped down the juice bar, Ally leaned in close. “Heads up,” she whispered. “Miss Pompous just pulled into the parking lot. Brace yourself.”
My heart sank. “Great! Just what I needed to start my day.”
The bell above the door chimed, and in she walked, her designer heels clicking against the floor like a countdown to disaster.
Miss Pompous strutted up to the counter, her nose so high in the air I was surprised she could see where she was going. Without so much as a “hello,” she barked her order at me.
“Carrot juice. Now.”
I bit my tongue, forcing a smile. “Of course, ma’am. Coming right up.”
As I started juicing the carrots, I could feel her eyes boring into me, watching my every move like a hawk. The pressure was so intense that my hands started to shake slightly as I worked.
Finally, I handed her the freshly made juice. “Here you go, ma’am. Enjoy your drink!”
She snatched it from my hand and took one sip. Her eyes widened in disgust and her mouth curled into a sneer.
“Uh-oh, looks like someone’s about to unleash their inner drama llama!” I thought.
Before I could even react, Miss Pompous THREW the entire contents of the cup directly AT MY FACE.
The cold liquid splashed across my cheeks, dripping down my chin and soaking into my apron. I stood there in stunned silence, unable to process what had just happened.
“What is this watered-down garbage?” she screeched, her voice echoing through the store. “Are you trying to poison me?”
I blinked, wiping juice from my eyes. “I… I don’t understand. It’s the same recipe we always use.”
“It’s disgusting! Make it again, and this time, use your brain!”
My cheeks burned with humiliation as I felt the eyes of every customer in the store on me. Tears threatened to spill over, but I refused to let her see me cry.
“Is there a problem here?” My manager, Mr. Weatherbee, suddenly appeared beside me, his brows furrowed in concern, though I couldn’t tell if it was for me or for the prospect of losing a customer.
Miss Pompous turned her venom on him. “Your incompetent employee can’t even make a simple juice correctly! I demand a refund and a free replacement!”
To my horror, Mr. Weatherbee immediately began apologizing profusely. “I’m so sorry for the inconvenience, ma’am. Of course, we’ll remake your juice right away, free of charge.”
He then turned to me. “Grace, please be more careful next time. We can’t afford to upset our valued customers.”
My jaw dropped. “But sir, I—”
He cut me off with a sharp look. “Just get the carrots from the fridge, Grace, and help me remake the juice.”
Miss Pompous smirked at me, her eyes gleaming with satisfaction. In that moment, I felt smaller than the carrot peelings in the compost bin.
For a split second, I contemplated ripping off my apron and storming out, never to return.
But then, like a snapshot, my mom’s tired smile and my sister’s hopeful eyes flashed through my mind. I needed this job. I couldn’t let them down, not when they were counting on me.
So, with a heart hardening like steel, I stood my ground.
I forced myself to meet Miss Pompous’s gaze, refusing to buckle under the weight of her contempt. This entitled woman thought she could buy someone’s dignity with her money, that she could stamp out someone’s self-worth just because she was rich.
Well, not this time.
I wasn’t going to let it slide anymore. I wasn’t a doormat, and I sure as hell wasn’t going to let my dignity be trampled on without consequence.
You know how they say you fight fire with fire? Well, this was it. A plan began to brew in my mind, bold and risky… but oh so satisfying!
As Mr. Weatherbee turned his back to the juicer and stepped away, answering a call on his cell phone, I made my move.
I casually reached into the fridge behind the counter, my fingers bypassing the neat, uniform carrots until they closed around the biggest, ugliest carrot I could find.
It was gnarled and tough… exactly what I needed.
I locked eyes with Miss Pompous, making sure she was watching.
“One moment, please,” I said, my voice sickly sweet. “I’ll make sure this juice is “perfect” for you.”
Miss Pompous watched with narrowed eyes as I fed it into the juicer.
The machine groaned and sputtered, struggling with the oversized vegetable. Juice began to spray everywhere across the counter, onto the floor, and most satisfyingly, all over Miss Pompous’s designer purse that she’d carelessly left too close to the danger zone.
Her shriek of horror was music to my ears.
“My bag!” she wailed, snatching it up and futilely trying to wipe away the orange stains. “You stupid girl! Look what you’ve done!”
“Oh no! I’m so sorry, ma’am. It was an accident, I swear.”
Her face turned an impressive shade of purple. “Accident? You deliberately ruined my three-thousand-dollar purse! I demand compensation! Where the heck is your manager?”
I could feel laughter bubbling up inside me, threatening to burst out. Struggling to keep a straight face, I gestured vaguely towards a group of customers browsing the aisles.
“I think I saw him helping someone over there,” I said, my voice wavering slightly with suppressed mirth.
As Miss Pompous turned to look, I took the opportunity to slip away, ducking behind the stockroom door.
From my hiding spot, I watched as she gave up waiting and stormed out of the store, clutching her dripping bag close to her chest, leaving a trail of carrot juice in her wake.
The bell above the door jangled violently as she slammed it behind her.
I let out a sigh of relief, but the knot in my stomach told me this wasn’t over. Miss Pompous wasn’t the type to let something like this go. I knew she’d be back, and next time, she’d be out for blood.
The next morning, I arrived at work with a swirl of dread churning in my stomach.
Barely an hour into my shift, Miss Pompous burst through the door like a storm cloud, making a beeline for the counter.
“Where is the owner?”
Before I could answer, Mr. Weatherbee emerged from the back room, his face pale. “Mrs. Johnson? Is there a problem?”
“I want to speak to the owner. Now!” she snapped.
As if on cue, the owner, Mr. Larson, appeared. He was a kind-faced man in his sixties.
“I’m the owner,” he said calmly. “What seems to be the problem?”
Miss Pompous launched into a tirade, her voice growing shriller with each word. “Your incompetent employee ruined my expensive purse yesterday! I demand she be fired immediately, and I expect full compensation for my loss!”
Mr. Larson listened patiently. When she finally ran out of steam, he simply said, “I see. Well, let’s take a look at the security footage, shall we?”
My heart skipped a beat. I’d forgotten about the cameras. Oh no.
We all gathered around the small monitor in Mr. Larson’s office. As the footage played, showing Miss Pompous throwing juice in my face and my subsequent “accident” with her purse, the room fell silent.
Finally, Mr. Larson turned to Miss Pompous. “Ma’am, I’m afraid I can’t offer you any compensation. What I see here is an unfortunate accident that occurred after you assaulted my employee. If anyone should be considering legal action, it’s us.”
Miss Pompous’s jaw dropped. “But… but my purse!”
“I suggest you leave now, Mrs. Johnson. And please don’t return to this establishment. We reserve the right to refuse service to anyone who mistreats our staff.”
With a final glare of pure hatred in my direction, Miss Pompous stormed out, the bell over the door clanging violently in her wake.
As soon as she was gone, Mr. Larson turned to me, his eyes twinkling. “Well, Grace, I hope it was just an accident.”
“Yes, sir. It was! Why would I intentionally ruin a customer’s belongings?” I lied.
Mr. Larson nodded and walked away. As I hurried back to the juice bar, Ally gave me a high five. “Way to go, Grace! You stood up to the wicked witch!”
I laughed, feeling lighter than I had in months. “Yeah, I guess I did.”
Well, that was justice served, with a side of carrot juice! Sometimes, what goes around comes around in the most unexpected ways. And let me tell you, it tastes pretty sweet.
That night, as I recounted the story to my mom and sister over dinner, I realized something important: standing up for myself hadn’t just taught Miss Pompous a lesson, it had reminded me of my own worth.
So, have you ever dealt with entitled people like Miss Pompous? I’d love to hear your stories in the comments. After all, we’ve all got to stick together against the “Karens” of the world, right?
Mom Slammed, Told Her Wrinkled Baby ‘Should Be Kept Hidden’ — He’s Turned into a Handsome Man Years Later
In many ways, Tomm Tennent was an incredibly unique person. From the moment he arrived in the world, everyone around him knew he was different from other babies. When he was born, he had excess skin, sufficient enough to cover a five-year-old kid.
Even the doctors were baffled when they saw his wrinkled appearance, as they had never seen anything like it in their medical career. Tomm’s parents, Debbie and Geoff Tennent were also flabbergasted when they saw their baby and didn’t know how to react.
Debbie and Geoff Tennent | Source: YouTube.com/60 Minutes Australia
From his incredible birth experience to his life after that, Tomm and his parents experienced a journey unlike any other. It all started when Debbie and Geoff welcomed their son in a South East Australia hospital in 1993.
Eventually, after years of trying and looking for a clue, they stumbled upon something astonishing.
At the time, they didn’t know how special their baby boy would be. Before Tomm’s birth, his parents couldn’t have guessed that their child would go on to mystify medical professionals. But when they went in for the ultrasounds, they discovered nothing was as expected.
Initially, the Tennents struggled to determine whether or not they would keep the baby. But after discussing the matter, it didn’t take them long to decide that regardless of the consequences, they would go through with the pregnancy.
Tomm Tennent pictured as a baby | YouTube.com/60 Minutes Australia
But while Debbie and Geoff were prepared for everything, they were oblivious to how serious their child’s condition could be. They were taken aback and rendered speechless when they laid eyes on their infant son for the first time.
“When [Tomm] came out, I was quite shocked…I didn’t think a human, or a little baby, could ever look like that,” recalled Geoff about the moment he first saw his son. Of the instance when her baby was placed on her chest, Debbie recounted:
“My heart came up to my throat.”
But at the same time, Debbie was overcome with motherly sentiments and said it felt lovely to cuddle her son. Despite their shocked initial reaction, the Tennents embraced their son, who had too much skin covering almost every inch of his body.
A close up of Tomm Tennent’s wrinkled legs and feet | Source: YouTube.com/60 Minutes Australia
Medical Mystery & the Challenges of Growing Up
Tomm’s never-before-seen skin condition and wrinkled look baffled his parents and doctors. Since they could not decipher the reason behind his excess skin, they didn’t know how to treat it.
After much contemplation, medical experts hoped that, over time, the boy would grow into his skin. But given the youngster’s unique appearance, researchers felt triggered to explore his case further and solve the rather complex genetic puzzle.
Debbie Tennent holds her son, Tomm Tennent, while petting a Shar Pei | Source: YouTube.com/60 Minutes Australia
Tomm was no stranger to hospital visits and stayed in a medical center for two and a half months. There, he had to undergo multiple tests and scans, which were reportedly insufficient in helping the researchers crack the code of his mysterious condition.
Andrew Ramsden, Tomm’s pediatrician, admitted that his case was incredibly challenging because he was the first baby born on record with excess skin, and the doctors had nowhere to turn to for guidance.
Accompanying their little boy on his many doctor’s visits and staying with him in the hospital for months wasn’t easy for the Tennents. But they found their strength and courage from looking at their sweet son, who was a happy tot and didn’t know the magnitude of his condition.
Tomm Tennent is pictured enjoying a bath | Source: YouTube.com/60 Minutes Australia
As time passed, Tomm’s doctors continued researching his condition, hoping to find something helpful. Eventually, after years of trying and looking for a clue, they stumbled upon something astonishing.
Medical professionals drew similarities between Tom’s appearance and the Shar Pei, a Chinese dog breed. They learned that the youngster’s excess skin was due to an oversupply of Hyaluronic Acid, which was 100 times higher than usual.
The same was true for Shar Pei puppies. Provided that the acid levels decreased in Shar Peis as they grew older and their appearance improved, the medical experts hoped for the same for Tomm.
Tomm Tennent pictured combing his hair while looking in the mirror. | Source: YouTube.com/60 Minutes Australia
Fortunately, as the doctors had anticipated, time was the best healer in Tomm’s case. Growing up, the Australian child received immense love and support from his parents. But he also experienced a multitude of challenges.
“Don’t judge people by what they looked like,” noted a young Tomm. Although he had always believed nothing was wrong with him, not everyone reciprocated his sentiments.
People continued to tease him, and he struggled to make friends at school. He felt hurt when kids refused to play with him or include him in their groups.
But instead of retreating and being demotivated by other people’s behavior toward him, Tomm began participating in games and made many friends. Soon, his school experience remarkably improved, and people started seeing him differently.
A young Tomm Tennent | Source: YouTube.com/60 Minutes Australia
While the Tennents were pleased to see their son move forward in life, some memories were etched in their minds. Debbie recollected an incident in a local bakery with Tomm when a woman approached her, questioning her decision to take her son out in public.
But that wasn’t all. The lady reportedly told Debbie that her son “should be kept hidden.” Devastated by the woman’s comments, the Australian mother didn’t know what to say to her then but vowed to care for her son and raise him in the best possible manner.
And as time would tell, Geoff and Debbie felt pure joy and pride seeing their son grow up. They were proud of him for being a good boy and excelling in every aspect of life, including school.
In an exclusive interview in 2003, the then-11-year-old Tomm said he saw a “kind, loving person” whenever he looked in the mirror. He confessed he wasn’t concerned about how his peers viewed him because they didn’t care about his appearance.
From the beginning, Debbie and Geoff taught their son to accept and love himself just as he was. The couple believed that real beauty came from within, and they instilled the same values in their beloved boy.
Their efforts paid off because when Tomm was asked if he would change anything about himself, he responded, “Probably nothing.” With his parents’ affection and his inner strength, Tomm became an exceptionally kind and lovable person.
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